Tips for when to call 911
Call 911 immediately if:
- You are witnessing an in-progress crime
- You fear for your life or safety, or for that of another
- You believe there is an imminent threat to property
When calling, the Telecommunicator will ask the location where the incident is occurring. It is very important to know where you are and/or where the incident is occurring. If you do not know the exact street address, the next best location is the closest intersection. The Telecommunicator may ask you questions that you believe are irrelevant. Trust in the Telecommunicator’s training and experience, and they will guide you through the information the police and fire departments need to get you the quickest and most helpful response.
All non-emergency matters can be directed to the agency’s non-emergency telephone number. 870-423-3433.