Skip to content
  • Residents
    • Household
    • New to Town?
    • Garbage & Recycling Collection
    • Senior Services
    • Taxes
    • Voter Registration
    Menu
    • New to Town?
    • Garbage & Recycling Collection
    • Senior Services
    • Taxes
    • Voter Registration
    • Service Request
    • Street Maintenance
    • Animal Issues
    • Street Light Outage
    • Public Tree Issues
    Menu
    • Street Maintenance
    • Animal Issues
    • Street Light Outage
    • Public Tree Issues
    • Community
    • Community Services
    • Reserve a Room
    Menu
    • Community Services
    • Reserve a Room
    • Health & Safety
    • Emergency Dispatch
    • Emergency Medical Services
    • Fire Suppression & Rescue
    • Police Citations
    • Police Safety
    • Public Health Services
    Menu
    • Emergency Dispatch
    • Emergency Medical Services
    • Fire Suppression & Rescue
    • Police Citations
    • Police Safety
    • Public Health Services
    • Water & Sanitary Sewer
    • Water & Sanitary Sewer Rates
    • Water Quality Reports
    • Your Water Bill
    • Frequently Asked Questions
    Menu
    • Water & Sanitary Sewer Rates
    • Water Quality Reports
    • Your Water Bill
    • Frequently Asked Questions
    • Licenses & Permits
    • Building Permits
    • Special Event/Banner Permit
    Menu
    • Building Permits
    • Special Event/Banner Permit
    • Property & Development
    • Altering Your Property
    • Code Enforcement & Property Maintenance
    • Planning A Development
    • Residential Inspections
    Menu
    • Altering Your Property
    • Code Enforcement & Property Maintenance
    • Planning A Development
    • Residential Inspections
    • Household
    • New to Town?
    • Garbage & Recycling Collection
    • Senior Services
    • Taxes
    • Voter Registration
    Menu
    • New to Town?
    • Garbage & Recycling Collection
    • Senior Services
    • Taxes
    • Voter Registration
    • Community
    • Community Services
    • Reserve a Room
    Menu
    • Community Services
    • Reserve a Room
    • Health & Safety
    • Emergency Dispatch
    • Emergency Medical Services
    • Fire Suppression & Rescue
    • Police Citations
    • Police Safety
    • Public Health Services
    Menu
    • Emergency Dispatch
    • Emergency Medical Services
    • Fire Suppression & Rescue
    • Police Citations
    • Police Safety
    • Public Health Services
    • Water & Sanitary Sewer
    • Water & Sanitary Sewer Rates
    • Water Quality Reports
    • Your Water Bill
    • Frequently Asked Questions
    Menu
    • Water & Sanitary Sewer Rates
    • Water Quality Reports
    • Your Water Bill
    • Frequently Asked Questions
    • Licenses & Permits
    • Building Permits
    • Special Event/Banner Permit
    Menu
    • Building Permits
    • Special Event/Banner Permit
    • Property & Development
    • Altering Your Property
    • Code Enforcement & Property Maintenance
    • Planning A Development
    • Residential Inspections
    Menu
    • Altering Your Property
    • Code Enforcement & Property Maintenance
    • Planning A Development
    • Residential Inspections
    • Service Request
    • Street Maintenance
    • Animal Issues
    • Street Light Outage
    • Public Tree Issues
    Menu
    • Street Maintenance
    • Animal Issues
    • Street Light Outage
    • Public Tree Issues
  • Business
    • Starting Out
    • Starting A Business
    • Berryville Statistics
    • Incentives
    • Resource Links
    Menu
    • Starting A Business
    • Berryville Statistics
    • Incentives
    • Resource Links
    • Doing Business
    • Food establishments
    • Signage
    Menu
    • Food establishments
    • Signage
    • Business License & Permit
    • Liquor License
    • Peddler/Solicitor License
    Menu
    • Liquor License
    • Peddler/Solicitor License
    • Development
    • Comprehensive Plan
    Menu
    • Comprehensive Plan
    • Starting Out
    • Starting A Business
    • Berryville Statistics
    • Incentives
    • Resource Links
    Menu
    • Starting A Business
    • Berryville Statistics
    • Incentives
    • Resource Links
    • Doing Business
    • Food establishments
    • Signage
    Menu
    • Food establishments
    • Signage
    • Business License & Permit
    • Liquor License
    • Peddler/Solicitor License
    Menu
    • Liquor License
    • Peddler/Solicitor License
    • Development
    • Comprehensive Plan
    Menu
    • Comprehensive Plan
  • Government
    • Elected Officials
    • City Council
    • The City Council
    • Meeting Agendas
    • Meeting Reports
    • Governance
    Menu
    • The City Council
    • Meeting Agendas
    • Meeting Reports
    • Governance
    • Commissions
    • Planning & Zoning Commission
    • Saunders Museum Commission
    • Cemetery Commission
    Menu
    • Planning & Zoning Commission
    • Saunders Museum Commission
    • Cemetery Commission
    • Departments
    • Animal Control
    • Building Inspector
    • Economic Development
    • Fire Department
    • Mayor’s Office
    • Parks Department
    • Police Department
    • Public Works
    • Saunders Museum
    • Treasurer’s Office
    • Utility Billing Department
    Menu
    • Animal Control
    • Building Inspector
    • Economic Development
    • Fire Department
    • Mayor’s Office
    • Parks Department
    • Police Department
    • Public Works
    • Saunders Museum
    • Treasurer’s Office
    • Utility Billing Department
    • Transparency
    • Annual Budget
    • Freedom of Information Act (FOIA)
    • Public Meeting Process
    Menu
    • Annual Budget
    • Freedom of Information Act (FOIA)
    • Public Meeting Process
    • Ordinance & Code
    • Employment
    • City Council
    • The City Council
    • Meeting Agendas
    • Meeting Reports
    • Governance
    Menu
    • The City Council
    • Meeting Agendas
    • Meeting Reports
    • Governance
    • Board & Commission
    • Planning & Zoning Commission
    • Saunders Museum Commission
    • Cemetery Commission
    Menu
    • Planning & Zoning Commission
    • Saunders Museum Commission
    • Cemetery Commission
    • Departments
    • Animal Control
    • Building Inspector
    • Economic Development
    • Fire Department
    • Mayor’s Office
    • Parks Department
    • Police Department
    • Public Works
    • Saunders Museum
    • Treasurer’s Office
    • Utility Billing Department
    Menu
    • Animal Control
    • Building Inspector
    • Economic Development
    • Fire Department
    • Mayor’s Office
    • Parks Department
    • Police Department
    • Public Works
    • Saunders Museum
    • Treasurer’s Office
    • Utility Billing Department
    • Communications
    • Purchasing
    • Transparency
    • Annual Budget
    • Freedom of Information Act (FOIA)
    • Public Meeting Process
    Menu
    • Annual Budget
    • Freedom of Information Act (FOIA)
    • Public Meeting Process
    • Ordinance & Code
    • Employment
  • About Berryville
    • Berryville Community Center
    • Parks
    A.L. Carter Baseball & Softball Complex
    Berryville City Square
    Soccer ComplexNew!
    City Pool Park
    George Pond
    Janet Clark Playground
    Luther Owens Shooting Range
    Pension Mountain Trails
    Pioneer Park
    RV Park
    Saunders Heights
    Thomas Park
    • Saunders Museum
    • Elected Officials
    • Federal Representatives
    • Arkansas Representatives
    • Local Elected Officials
    • Berryville City Council
    Menu
    • Federal Representatives
    • Arkansas Representatives
    • Local Elected Officials
    • Berryville City Council
    • Community Services
    • Visit
    • Schools
    • Calendar
    • Berryville History
    • Interactive Maps
    • Natural Resources
    • Statistics
    • Elected Officials
    • Federal Representatives
    • Arkansas Representatives
    • Local Elected Officials
    • Berryville City Council
    Menu
    • Federal Representatives
    • Arkansas Representatives
    • Local Elected Officials
    • Berryville City Council
    • Parks
    A.L. Carter Baseball & Softball Complex
    Berryville City Square
    Soccer ComplexNew!
    City Pool Park
    George Pond
    Janet Clark Playground
    Luther Owens Shooting Range
    Pension Mountain Trails
    Pioneer Park
    RV Park
    Saunders Heights
    Thomas Park
    • Visit
    • Community Service
    • Schools
    • Calendar
    • Berryville History
    • Interactive Maps
    • Natural Resources
    • Statistics

Frequently Asked Questions

Berryville Water Department FAQ’s

 

What are your office hours?

We are open Monday through Friday from 8 a.m. to 12 p.m. and 1p.m. to 5 p.m. (Closed for lunch)
 

What happens if I have a leak?

You must contact a plumber to get it fixed as soon as possible. Once the leak has been fixed, please contact us. If it did not leak into the sewer system, we may be able to adjust some of the sewer charges off.
 

How do I know if my toilet is leaking?

A constantly running toilet can cause tens of thousands of gallons to pass through your meter over the course of a month. If you know your toilet is leaking, fix it immediately! The following tips can help you determine if this is your high-usage problem:
 
1. Place a dye tablet, food coloring, milk, half & half, or milk of magnesia into a toilet tank full of water. Wait for a few minutes and see if it seeps down into the bowl area. If it does, you will need to repair or replace the flapper valve.
 
2. If you have a two-piece toilet (separate tank and bowl), take some toilet paper and work it into the open area between the tank and bowl and check for water prior to and after flushing. If it is dry prior to flushing, recheck again after flushing. If it is wet, this will denote a leak during the flush cycle.
 

How do I start service?

Come into our office and fill out an account information card. Bring your photo i.d. for photocopying. Pay our deposit of $75.00. (payable by cash, check, or money order.)
 

How much is the deposit?

Our deposit is $75.00 (payable by cash, check, or money order)
 

What do I need to do for trash service?

The water department is the billing agent for the trash company only. For trash questions or containers, please contact Carroll County Solid Waste District at 870-423-7156.
 

When are water bills due?

Bills are due on the 15th of each month. If the 15th falls on a weekend, it will need to be paid before the next business day. . All payments paid after the 15th will be charged a 20% late penalty.
 

How do I pay my water bill?

You can by cash, check, or money order in our office. If our office is closed, we have a night deposit box located to the left of the front door of the City Hall building. You can also pay online at www.softtelpay.com or call toll-free 1-855-483-5729 and use ID Code# 7261611. You will need your account number for these options. Automatic payment through bank draft on the 5th of each month is also available. (Come to our office to fill out the form or go to Bank Draft Form.
 

Can I pay my water bill with automatic payments?

Yes. Set up automatic payment through bank draft. Print off this Bank Draft Authorization Form and take it to the Berryville Water Department by the first of the month.
 

Why is my water turned off?

We require prompt payment. In-full and on time. Past due accounts must be paid IN FULL by 5:00 p.m. on the 25th day of each month in order to continue service. If your water bill is not paid, your water will be turned off on the 26th of the month. Extensions, partial payments or exceptions are against office policy. Accounts that are not paid by this time will be disconnected at 8:00 a.m. on the next business day. It is NOT procedure for anyone to notify you that your water is being turned off.
 
A $25.00 reconnect fee will be charged to your account per trip for any call to such premises by a city employee that is necessary because of the nonpayment of the water/sewer bill. The reconnect fee and balance of the bill must be paid before service can be resumed.
 

When will water service be turned on?

We do next day service. (i.e. if you come in on Monday to fill out your information and pay your deposit, then water will be turned on, on Tuesday.)
 

Do you offer swimming pool adjustments?

Yes. Call us as soon as possible AFTER you have filled your pool. We will need the dates you filled it and how many gallons it holds. You must call us as soon as it is filled so that the sewer adjustment can be made.

Water & Sanitary Sewer

  • Frequently Asked Questions
  • Water & Sanitary Sewer Rates
  • Water Quality Reports
  • Your Water Bill
Logo Negative Transparent Background

Where history meets progress!

© 2023 City of Berryville. All Rights Reserved
  • Privacy Policy
  • Terms & Conditions
We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. By clicking “Accept All”, you consent to the use of ALL the cookies. However, you may visit "Cookie Settings" to provide a controlled consent.
Cookie SettingsAccept All
Manage consent

Privacy Overview

This website uses cookies to improve your experience while you navigate through the website. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. We also use third-party cookies that help us analyze and understand how you use this website. These cookies will be stored in your browser only with your consent. You also have the option to opt-out of these cookies. But opting out of some of these cookies may affect your browsing experience.
Necessary
Always Enabled
Necessary cookies are absolutely essential for the website to function properly. These cookies ensure basic functionalities and security features of the website, anonymously.
CookieDurationDescription
cookielawinfo-checkbox-analytics11 monthsThis cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Analytics".
cookielawinfo-checkbox-functional11 monthsThe cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional".
cookielawinfo-checkbox-necessary11 monthsThis cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category "Necessary".
cookielawinfo-checkbox-others11 monthsThis cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Other.
cookielawinfo-checkbox-performance11 monthsThis cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Performance".
viewed_cookie_policy11 monthsThe cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. It does not store any personal data.
Functional
Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features.
Performance
Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors.
Analytics
Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc.
Advertisement
Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. These cookies track visitors across websites and collect information to provide customized ads.
Others
Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet.
SAVE & ACCEPT